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Our Policies

Shipping and Returns Policy

Orders placed from a Family Island qualify for FREE delivery to Potter's Cay Dock. Orders placed from Nassau (New Providence) will be In-store pickup only.

Goods can be returned within 30 days of purchase and must be returned with the original receipt, in the original box and must be in the same condition when sold. There are no returns on electrical items, chemicals or items that are sold by the foot such as wire or hose.

There is a 30 day warranty on all starters, alternators and water pumps.

Parts must be returned in the original packaging and must be clean, complete, unused and accompanied by the original invoice. We will not return any items that have been installed. There will be no returns or exchanges on purchases after 30 days. There are no returns or exchanges on electrical items. Prices are subject to change without notice. The liability of Whim Automotive Ltd is limited to the price of the item purchased.

Security Policy

We encrypt certain sensitive information (such as credit card information) using Secure Sockets Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted.

Privacy Policy

At Whim Automotive Ltd. we know that you care how information about you is used and shared. As part of our commitment to customer service, Whim Automotive Ltd. strives to make you feel safe and comfortable doing business with us. Here are some guidelines Whim Automotive Ltd. follows to keep your personal information private. Whim Automotive Ltd. reserves the right to modify this Privacy Policy at any time in our sole discretion without notice.

Information Collection
Whim Automotive Ltd. may collect certain personally identifiable information, including but not limited to name, address, telephone number, and email address. Whim Automotive Ltd. may also collect your credit card information and billing address when you provide Whim Automotive Ltd. with such information.

The Web Site may use third party products and services to gather anonymous traffic statistics using cookies and web beacons. A cookie is a small piece of information stored with your browser that helps web sites and multiple servers recognize you. Whim Automotive Ltd. and its third party service providers may also use pixels, or transparent GIF files, for web site management and user tracking.

Whim Automotive Ltd. transmits non-personally identifiable user information about visitors to the servers of reputable third parties for the purpose of targeting its internet banner advertisements on other sites.

Information Use
Whim Automotive Ltd. may share personal customer information provided to Whim Automotive Ltd. with third parties who provide services and products to Whim Automotive Ltd.. Examples of ways in which your information may be used include, but are not limited to, the following:
  • Order fulfillment
  • Marketing activities including direct mail, e-mail, database cleaning and maintenance, and analysis
  • Customer experience enhancements
  • Warranty management
Whim Automotive Ltd. is not in the business of selling its customers' personal information to others. Whim Automotive Ltd. does not sell, rent or trade its customers' personal information to third parties.

Whim Automotive Ltd. also collects, stores, and uses aggregate data that do not contain personally identifiable information, such as demographics or statistical information. This aggregate data may be shared with and used by third parties to help Whim Automotive Ltd. and its suppliers better understand and serve our customers.

Your Choices
While Whim Automotive Ltd. encourages you to take advantage of the personalized services on our website, you can use most of Whim Automotive Ltd.'s online services without registering your information with Whim Automotive Ltd.. You can change your information at any time by editing your profile. If you are registered on Whim Automotive

Although Whim Automotive Ltd. may link to other web sites, Whim Automotive Ltd. is not responsible for and does not control the security or privacy when you visit those sites. Whim Automotive Ltd. encourages you to visit the privacy notices governing those sites.

Updates to this Privacy Policy
From time to time, Whim Automotive Ltd. may modify this Privacy Policy. Whim Automotive Ltd. will notify you of any material changes to its Privacy Policy by posting those changes on this page and updating the Privacy Policy modification date above. Whim Automotive Ltd. encourages you periodically to check back to this page for any updates.